Kevin Davis: 0:00

Let's go through our basics with the board responsive. You know, I always say start with the board. Responsibility is to collect assessments, maintain the property, enforce the rules. If they do those three things, guess what, they're gonna be a better Association than any association out there this, doing their job properly, effectively. They will be a better risk than the ones that are next door, the ones that are across

Announcer: 0:27

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that care about board members: 0:29

Association Association Reserves, Community Financials, Kevin Davis Insurance Services, and the Inspectors of Election. You'll find links to their website and social media in the show notes.

Robert Nordlund: 0:52

Hi I am Robert Nordlund of Association Reserves

Kevin Davis: 0:52

And I am Kevin Davis of Kevin Davis Insurance Services, and this is HOA Inisghts where we promote Common Sense...

Robert Nordlund: 0:52

for Common Areas. Well, welcome to episode 134 where we're again speaking with insurance expert and regular co host Kevin Davis. We're recording this in late 2025 trying to get our arms around what has gone on with insurance this year. Higher insurance premiums have been headline issues all year, and our regular listeners may think the title of this episode sounds familiar, and it is early in 2025 we presented episode 92 to give you an understanding of what economic forces were at play, big economic forces, and likely what was going to happen. And a reminder, Kevin and I both live in the metropolitan Los Angeles area, and that episode was recorded shortly after the devastating wildfires here that made us both prepared to evacuate. So that's sensitive to our hearts. Friends of ours lost their homes, and we then recorded another episode, number 107 talking about rising insurance rates here in 2025 so we'll be reflecting back a bit on what went on this past year, so you'll have a better understanding of the dynamic forces affecting insurance at this time and into 2026 Well, last week's episode 133 featured an enlightening interview with Curtis Peterson of the inspectors of election. I was reminded that elections are a special event at your association. They're complicated, and having an expert in these multi month projects can be a wise decision. There's no reason to tough it out and risk getting some detail wrong that unravels the whole process, undermining the trust you're trying to build in the association, and possibly making you have to do the election all over again. It's much more of a minefield than I had appreciated. So if you missed that episode, or actually any other prior episode, you can take a moment and listen from our podcast website, Hoa insights.org or watch on our YouTube channel, but better yet, subscribe from any of the major podcast platforms so you don't miss any future episodes. Well, those of you watching on YouTube can see the HOA insights mugs that Kevin and I both have kind of fun puts a smile on my face. I got it from the merch store, and you can browse through that from our Hoa insights.org website, or the link in the show notes, you'll find we have some great free items, like board member zoom backgrounds and some specialty items for sale, like mugs. So go the merch store, download a free zoom background, take a moment, look around, find the mug you'd like, and if you're the 10th person to email me at podcast, at reserve study.com mentioning episode 134, mug giveaway, we'll ship that mug to you free of charge. We enjoy hearing from you responding to the issues you're facing at your association. So if you have a hot topic, a crazy story, or a question you'd like us to address, you can always contact us at 805-203-3130, or email us at podcast at reserve, study.com but today's episode comes straight from Kevin. He wanted to convey some thoughts to you in order to give you an advantage in understanding what's going on in this hot topic of insurance. So Kevin, tell me the realities of what you're seeing here in 2025 has it gotten better or worse? Well, got

Kevin Davis: 4:17

good news for you and everybody was listening. We have crossed to Rubicon. Ah, nice. Isn't that great? The first thing comes out my mouth is that we officially crossed to Rubicon. Okay. Now what's that mean? Is that we can tell when insurance has became stable is by their reinsurance market. Now we talked in April, I said, wait unƒtil July the first, because July 1 where the reinsurers get together and kind of determine what the rates should look like for the next six months. Okay, so my first question is, what's the reinsurer right? Yeah. Okay, the reinsurers are the people who insure the insurance companies. So insurance companies take. Risk in insurance company can say, Guess what? This is way too much for me to handle, so I'm going to push it out to other companies. Got it so you got reinsurance companies out there whose one job is to take on risks that insurance companies want to offset a little bit.

Robert Nordlund: 5:14

Okay? So if State Farm is insuring your house, state and something happens to your house, State Farm is going to be the first to pay up, but they have a backup plan. They've got someone else that can help them if their losses get too big, exactly, or okay, what

Kevin Davis: 5:29

they may do is reinsure all their wildfire area or earthquake. They may say, I don't want to do that at all, but I'll take the premium and this one part of it is saying, I'm going to push it over to somebody else, let them take care of it. Got it. Okay. Okay. So what happens in July the first comes is that historically, rates at January the first two, January the first the new rates come out, and they say, Guess what? We want more because we don't have enough money. Okay, without we're losing money. But this is what happened this year, is that they didn't say anything. It was very quiet out there. So when it's quiet, that means that, hmm, it's flattened out. It's flattened out exactly, exactly. It's flat now, but it's more than flat now. They start to panic a little bit, because they start to lose premium. So instead of charging more money and it flattens out, what happens is you start to lose because before you're getting 10% more, 20% more, you're getting money, more money, but if it flattens out, that means the State Farm will say, Guess what, we can keep more of that money now. Okay, okay, and you know what, we're not losing much money, because, guess what, we raised the rate so high on our property that we're making enough money, so we're going to keep more of that. And so you have to reinsure and say, well, we want more of it. And then you got investors out there, you know, the pension funds and all those, you know, they're saying, guess what? You're making money in insurance now. And so all of a sudden, that allows us to cross the Rubicon,

Robert Nordlund: 6:58

okay? Because insurance, fundamentally, is a business, and you got to be making money, or you're going to step out of the state, or you're going to raise your premiums or something. Yeah, okay,

Kevin Davis: 7:09

so and what they've done over the past several years, a couple things. They raise rates, they lower the coverage and increase deductibles. So over the past two and a half years, guess what happened is that they started making more money, and we make more money. Guess who raises their hand and say, I want to be a part of that. You know, investors will be part of it. The companies who said, Well, I want to make more money also. So one thing we talked about before there was more demand, there were supply. That was a whole thing, there's more demand and supply, the supply has gotten bigger. It hasn't gotten great, but it's gotten bigger to the point where it's kind of flattening out, which brings stability to the marketplace,

Robert Nordlund: 7:53

because when there's more demand than supply, and if the suppliers are making money, then other suppliers can step in and say, Yes, I want a piece of that too. And then takes us back to what high school economics, where we learn about supply and demand, and you want them to be somewhat balanced, not crazy, offset from each other. Yes.

Kevin Davis: 8:16

And another thing that we when we talked about it in January and early, past few years, insurance company, for every dollar they took in, they paid out $1.05 you can't that you can't last. And then last year, for every dollar they took in, they paid 96 cents. Okay, so that's okay. This year, year to date, is about 94 cents. So now stability has entered the marketplace.

Robert Nordlund: 8:41

Okay? So we're going to have listeners saying, Okay, does that mean my premiums are going to go down by a couple points?

Kevin Davis: 8:47

Here's the issue, though, even though stability is there, there's some things happen this year that really scared us. Number one is the fires. Okay? That was a $40 billion insurable event. Yeah,

Robert Nordlund: 9:02

that insured the entire industry. And as Los Angeles homeowners, you and I, that's shook us, yes.

Kevin Davis: 9:11

I mean, for example, last year, the whole year was 130 $7 billion fire. And you know, for those kind of things, for hurricanes and wind, it was a 130 $7 billion what event? Crazy large. Crazy large was $40 billion okay, and then, but since then, we had, you know, hurricanes. We had wind tornado. We had a huge but tornado, the first four or five months of this year was a disaster. I mean, we spent more money this year. In fact, we expect to spend about $150 billion in weather related claims this year, last year, one to 37 billion.

Robert Nordlund: 9:50

So it's already above last year. Yeah, are you better last year at the time that we're recording, this is already above last year? Okay?

Kevin Davis: 9:56

Not yet, but they expect it to be okay. Expected to be it. But. Right now. Again, we spend 80 billion right now. So I mean, the first six months, about $80 billion in losses from, you know, cat catastrophic situations. Meaning, what I'm saying is that it hasn't changed. It's more than it was last year. But as we saw that when July came, July 1 came in, they knew these numbers. When July 1 came in, they didn't say we want more. Normally, they said We want more. They didn't say now they are going to want more, more money in areas that are chasing you prone. So if you live near wildfires or tornadoes, they want they will get more rate. They will get more rate.

Robert Nordlund: 10:37

So it's going to be locally dependent. So that's going to be wildfires. What? California, Arizona, Colorado, Washington,

Kevin Davis: 10:46

but this is wind, all kind of anything, weather related, let's say weather related. So weather related, we'll still get there. Probably still have some rate in there, but not significantly. Because again, what happens is, when you increase that property for so much and get it's been quiet for the past, you know, six, three or four or five months, you know, they expected major hurricanes, and it's been quiet. And so what happens is that quietness, it kind of brings that flattens everything out. You know, there's, there's comfort. For the first time in insurance world. We feeling

Robert Nordlund: 11:22

comfortable. I was supposed to be at a conference last month in Sarasota, Florida, and my schedule got complicated. I ended up not going, but I was kind of interested in going because it got pummeled last year by a hurricane. I wanted to see what it looked like 12 months afterwards, what recovery looks like, because I've driven through the Palisades area here in Los Angeles, and it's just devastating. Yeah, devastating. And I was wondering how a local area responds to a hurricane, because that's different than responding to a fire. But losses are losses, okay, so we had some tremendous losses earlier this year. The reinsurers are saying we feel that we're in a comfortable place, but still, there's high risks. Are high risks. So, yes, yes, Florida, hurricanes, wildfire areas,

Kevin Davis: 12:17

tornadoes and things in Texas. I mean, you have a lot of things going on, but there's also part two, a couple things we talked about earlier in the year. We talked about the weather, the second thing we talked about with a tariffs. The tariffs was a thing that we were worried about, because now you have inflation and a cost to repairing place. That was, that is the second area that we were concerned about. But guess what happened is, is that we haven't really seen those issues yet. You know, we haven't. We haven't seen the impact of of inflation in terms of rebuilding

Robert Nordlund: 12:55

right now. Is that, because rebuilding takes longer, it's going to take a multi year process, or we're buying refrigerators and roofing material that were in warehouses that haven't been purchased with tariff money, or facing tariffs?

Kevin Davis: 13:12

Yes, I would say probably both. In other words, also too. You know, as society, we get used to hearing tariff, tariff, tariff, tariff, tariff, and things are going up, and we've got ignored it as humanity. You know, we go, we still go shopping. We go, Ah, man, I can't push costs more money gas. Yeah, exactly. And so I think from insurance point of view, they they're spending money, but they that it's not impacting the bottom line right now, the tariff hasn't impact enough where insurers are saying, uh oh, we got to back away. We have a problem here. So again, I thought that would be a major problem about six months ago, but it has not been. And from an insurance point of view, it's been a problem for me because I'm spending more money now that did before.

Robert Nordlund: 14:01

Yeah, well, that's a good point, because you and I, if we need, if I need a new refrigerator, I'll buy a new refrigerator. Period. I just will. But if you're buying a house, yeah, the lumber is going to be a little more expensive, roofing materials, the refrigerator, the washer, dryer, is going to be a little more expensive. But if you want to buy a house, you're probably going to buy a house. Is that kind of what boils down to,

Kevin Davis: 14:22

that's what boils down to. But also, too is that you had those fires. You had fires years ago, but it takes time to build and put, you know, new refrigerators in and new garages. I mean, it just takes time. And so the things that we thought, I thought about, the three things I thought would happen that would really increased rates. Number one, where the weather related storms? Number two, was it tariffs? And the third area is, I was concerned about where that they these legal claims, these liability claims, the nuclear verdicts. Yeah, in fact. We got to a point where we changed the name from nuclear verdict to thermonuclear

Robert Nordlund: 15:04

verdicts. You're making up bigger and bigger, scarier names. Yeah, okay, thermal, vertical. Your nuclear is what 10 million or more, and thermonuclear is 100 million or more. Yikes. That's inflation. That matters. I Okay, all right. So what has happened with those?

Kevin Davis: 15:26

So now let's look at this. You know, do you remember the coffee? The lady who at the McDonald's? Oh, yes, built the coffee. Yeah, long time ago, right? Long time ago, right? And that was a, that was a $3 million verdict, right? And we thought this is the worst thing ever. Besides, I can't believe it's been $3 million yeah. Well, you and I remember it, yes. Now, a couple of years ago, Starbucks had a had an ineffective lid on top, and it burned somebody. And with $30 million I

Robert Nordlund: 15:52

don't know about it, which is amazing, because everyone heard about that $3 million one, how long was that 10 years ago, or 10 years ago? Is that 10 years ago? Okay? And yet there was a 30 million similar and it got lost in the wash. Of other news

Kevin Davis: 16:07

got lost in the wash. Yeah. Hoa, wow. So that's what nuclear verdicts have done. So all of a sudden we do is go from nuclear verdicts a thermonuclear verdict, which, now you've seen a billion dollar claim. Then the billion dollar claim was Johnson, Johnson and Monsanto data, $2 billion claims out there,

Robert Nordlund: 16:25

Champlain tower south, that ended up being just about a

Kevin Davis: 16:29

billion. It was about a billion dollars. Yes, yes, yeah, that's a good point. So we never talked about billions of dollars before. We never talked about hundreds of million dollars before. That's still scary. So we spend more money this year, is paying these large claims that we've had in a long time. But again, insurers are not saying that, you know what we're going to increase is not going to happen. But overall, they're looking at different parts, different segments, and saying, We are concerned here, and what we need to do is to underwrite better, look at accounts better, and be more efficient at the way we handle the business. And that's why, right now, they are able to do what we're saying. They're doing, be stable. I

Robert Nordlund: 17:17

like that. Okay, we've stated the situation. We've got three issues, the weather related, and it is what it is, but so far, so I don't want to say so far so good, but we haven't lost our pants. So far this year, tariffs sounded bad. All that 20% 50% we felt earlier this year like the sky was falling and hasn't legal verdicts are big getting bigger. So yeah, those are all going on, but I'm looking at the clock here. It's time to take a quick break, and I want to come back and just finished with underwriting better. So what can individual associations do differently to articulate that they're maybe on the better side of things, right, separate themselves from the average Association. Okay, so let's take a quick break. It's time to hear from one of our general sponsors, after which we'll be back with more common sense for common areas.

Paige Daniels: 18:15

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Robert Nordlund: 18:47

we're back. Okay? We talked about kind of industry in big picture. Now, Kevin, can you guide us through what can board members do about their association? You talked about underwriters needing to underwrite a little smarter, so asking more questions, and we clearly want our audience to be on the positive side of that. How can they respond? Well, so they become maybe a low risk or a favored account.

Kevin Davis: 19:16

First of all, there's certain things you we have to live with. If you live in an older building, it's an older building. It's not really much you get. You can't bring into the old a new building, right? If you live in a weather prone area, guess what? You live in a weather prone area, there's not much you can do about that. Another area that's created a problem is the crime area. If a lot of crime in your area, you know certain things, you know you can't do anything about and you will be dinged for those things

Robert Nordlund: 19:44

and location, if you're, I know, on a lake, then you have boats, you have a dock, and there are hazards related to being

Kevin Davis: 19:56

water. Exactly Okay, so automatically, expect to be dinged. Looking for things that you have no control over.

Robert Nordlund: 20:02

Yeah, the hazards don't just plain exist because they're playing well. That may be why you bought into that association. Because you wanted to be waterfront. You wanted that grand look of that older building. There's

Kevin Davis: 20:14

classic view in a area of fire from you know, you may want to be a Lake Arrowhead or Big Bear, or certain areas where it's beautiful. But guess what? You know you choose to live there, or you may want to buy an older place because you can afford it. Those things you get dinged for, your goal is to do this is not to be dinged as much as as the association down the street. That's your goal. You know I'm going to be dinged because my buildings over 25 years old. Okay, but guess what? That one down the street there, they gonna be ding, you know, plus 10% well, I might be ding, plus 5% okay, so that's what we want to do right now. We want to talk to the associations and say, your job is to say our association is a little bit better, okay, than the one across the street. Because, again, as insurance professionals, we're not going to we're going to look at all the associations in particular area and say, I want to quote, I want to quote, I want to quote. So when they knock on your door, that agent knocks on your door and says, Guess what? I want to quote it. You wouldn't say that. Guess what? We're doing these things to make sure we're better than the one down the street, and now my eye is going to get big, because you're the one I want to

Robert Nordlund: 21:24

write, yeah, because you're going to be a good account, an easy account, I can maybe soften the price get you and not have a lot of claims.

Kevin Davis: 21:32

Yes, exactly good, especially today, because there's more supply than it was before. So before there was more demand and supply. We're in a world now where there's more supply, there's more this is much supplies as demand. It's about equal right now, and there will become a time where to be more supply than demand, and you want to be ready as an association.

Robert Nordlund: 21:53

Got it. Okay, so how do they separate yourself? How? What is that list that they can. Have to say, Okay, this is

Kevin Davis: 22:03

let's, let's go through our basics with the board's responsive. You know, I always say start with the board. Responsibility is to collect assessments, maintain the property, enforce the rules. Okay? If they do those three things, guess what? They're gonna be a better Association than any association out there this doing their job properly, effectively, they will be a better risk than the ones that are next door, the ones that are cross anybody else, because, simple as that,

Robert Nordlund: 22:35

Kevin, you're making me think about love languages. My wife's love language is quality time doesn't matter if I give her a nice gift, she says I'm a lucky man, because she doesn't love jewelry, but she likes quality time. So if I think I'm scoring points by buying her something, she smiles and knows that doesn't really make a difference. So what you're talking about is speaking the language of the insurance companies. And the language of the insurance companies is, maintain the property, collect the money that you need to collect and enforce the rules. That's their love language. You want to speak to them on those

Kevin Davis: 23:12

terms. Speak to them on their terms. Because as we talk to them about those three things, then all of a sudden, the underwriter or the broker, or wherever you're dealing business with, they can go back to the insurance provider and say, Guess what? They're doing their job. Because they're a specialist, they're focused in on those things. So in other words, you've maintained the ability. We want to see your maintenance schedule. We're going to see your maintenance policy. Okay? We want to make sure you're doing the things that you said you'll be doing, but you show them up front. We have a maintenance policy. This is our maintenance schedule.

Robert Nordlund: 23:46

And we're talking about maintenance chart, where we vacuum the hallways once a week, we clean the gutters once a month. We lubricate the something once a month, whatever it is you have, okay, cool.

Kevin Davis: 23:59

You having proof, so you get you from a financial point of view, you're saying we have a reserve study. And guess what, we're following a reserve study. We're funding for the reserves, funding it, you know, which is so you have to worry about, you know, us, you know, coming back and having a liability claim. Because, guess what, we haven't fund the reserve.

Robert Nordlund: 24:18

Yeah, and that gets into collecting the cash, because you need to collect the cash that the association fundamentally needs. If you got bills, you need to collect the cash so you can pay the bills.

Kevin Davis: 24:28

Okay? And we're enforcing the rules of the association, because we're forcing the rules Association, guess what? We're not going to be sued later on as an insurance you know, as insurance professional, what I'm worrying about is a a property loss. That means, you know the roof is leaking. You know you have water damage claims. You know we worried about that. You know we're at place being on fire, okay? Worry about the liability claims, a slip and fall, the loose railings. You know they didn't trim the trees over the stop sign. Sign, oh, that's a caution sign. So we're worried about life. Those are things we're worried about. If you're saying we have those two things under control, and we're not, you know, you don't have to worry about those two things. Guess what? You're gonna look like a better risk than somebody who say, Oh, well, yeah, we have a maintenance contract. We have a maintenance agreement and the maintenance person we haven't again, it is about doing the best job you can do any association maintaining it. Now, here's, here's another area that we, you and I love talking about, and that is the attitude and associations. You know, because the attitude helps you to do a better job. There's something out there, new word that we haven't talked about yet, called Social pessimism. Okay, that's that's really creating through society, and you can feel it. You go to places, and we just pessimists, and we just don't have that faith and trust in things that social pessimism is creating a problem for community associations, because you go to meetings and you're pessimistic. They didn't get lack trust,

Robert Nordlund: 26:11

complaining about the board. They botched the election. We have to redo the election. We didn't have a quorum for the annual meeting. We got to do that again,

Kevin Davis: 26:20

and then you can't get things done. You can't enforce the rules, you can't maintain it, and you can't collect this special assessment you may need for the roof, for whatever you need. So that's again, from a community association point of view. You're in a great shape to handle insurance, 2026 because right now it's stable. We cross the Rubicon is stable, and to the point where again, and we'll talk again another six months, maybe in first quarter, you'll probably see rate decreases in about six months. So we'll talk about that.

Robert Nordlund: 26:54

We, we may hold you to that. Yeah,

Kevin Davis: 26:56

okay, yeah, yeah. You notice this time I'd like to give a disclaimer. Last time I gave a disclaimer, okay, well, I feel more comfortable today than I ever did in terms of what we're looking at for next year.

Robert Nordlund: 27:08

Well, you're my insurance friend, so of course you're going to have a disclaimer, only of this, only of that, but I like what you're saying, because now my brain is thinking of my first condominium. First condominium had overhanging trees. And so tree trimming is not just esthetics. Tree Trimming minimizes the fire hazard. It minimizes the damage during a windstorm to the roof. There's all these things that you can do to say we are doing these things, and I can start to see the insurance agent smile exactly these little things that matter, speaking their love language and saying we are. We have a reserve study. We updated it, we and now look at, look at our budget. We are funding per the amount that's recommended in the reserve. Say all these kinds of things. Our landscaper, we increase landscaping from, I don't know, couple 1000 a month, to 2500 a month, because they now, once a month, clear the perimeter vegetation. You know, just those kinds of things. Is that that's what you're talking about,

Kevin Davis: 28:12

but it's so important. Because, again, why is that important? The weather area. There's two areas that we're concerned about weather, but you may live in an area there's no weather damage, but we all worry about liability claims. The liability claims are the ones where that we used to see one to $2 million claims. Now we worried about nuclear verdicts. We're not worried about a thermonuclear verdict in a condominium. Thank you. I'm glad to know that. But what are we worried about? Really? We worried about their 1.3 million lawyers out there, 1.3 million lawyers, about 30,000 every year. Come into that. Come into it, come into and they want to make money. And what they're doing now is specializing in a certain area, and as it becomes specialist, guess what they're doing? They're fine tuning their skill set. First of all, what they do is get a copy of insurance policy, and they'll look at your insurance policy say, Okay, you have a million dollars here, a $5 million here,$10 million here. Well, guess what we're going to we're going to sue for $10 million whatever limit you have on the policy, I'm going to sue you for it. Okay, so they're being smart enough to say, this is what we're going to do. And one more thing they're doing, Robert, and this is the thing that scares us, insurance more than anything else. You a new lawyer, you put your single outside, you go to a community association flying out. They didn't trim the trees, and it's blocking the stop sign or yield sign, and a person runs through it, and they get it, gets hurt. And then you do more research and find out that, wow, guess what? It's not the first person. There's a third of persons, a lot of people here who had gotten hurt because they failed to trim that tree. And union order said, Guess what? You got to trim that tree. So now all of a sudden, I'm a new lawyer. I could make a ton of money off of here, but I don't have resources. I don't have anybody on my hand. Am. So now what the lawyers are doing is going out and getting investors. Oh, you're saying, guess what? Yes, I have a $10 million lawsuit against this association because they failed the trim the tree. They were notified they should have trimmed tree, and people were damaged and hurt by it. So now I know I get $10 million you give me $2 million I can hire people to do it, and you'll get $4 million back. Yeah, 40% contingency on that. But you get the investor will get money. I'll get some money, you'll get some money. And guess what? We're gonna clean up. So you got a brand new, you know, fresh out on law school. You know, got his law degree. He puts out. He happened to live in an association, and he sees it, and he can make a killing just by going to investors, third party investors, and saying, back me up on this thing. And that's what's hurting us from the insurance point of view right now, there's third party investors

Robert Nordlund: 30:55

got it. Well, gee, I have mixed feelings. Now I like to end episodes on a high note. And you got me, you got me with my arms all crossed here, I got all nervous. We know our audience. We know running an association is hard. It's hard to be perfect, and there are going to be things that you do wrong. And so that's why culture is so important that you're trying hard. You're you talk about lowering the temperature, increasing the community aspect of it, and so you don't have, well, you're always going to have this 3% or so that are just always unhappy. But to minimizing that, getting more people on your side, and stacking well, just like what you talked about, stack the odds in your favor. So okay,

Kevin Davis: 31:43

again, what we're talking about with social pessimism is more about Guess what? You understand that's out there, and as a board, that's not us. Okay? We're going to be excited, we're going to be focused, we're going to do our job, we're going to force the rules, we'll maintain the association, and we're going to collect assessments, and that's our job. If you do that, we don't care about the attitude of Association. Our attitude has to be the right attitude. And now, when an insurance agent comes to your door, you're going to tell them that, and the first thing you're gonna say, Listen, are we up for discount this year? And hear what they have to say. They may say, You know what? I'm going to see if we can get a discount.

Robert Nordlund: 32:22

I like that. I like that good positive. Keep your chin up and think positively. I like Okay, I like that. We can, we can do that now. So I like that. Yes, Kevin, hey, as always, it's great talking with you. You take us to highs, you take us to lows, you take us around circles. But I come up learning something today. I learned the love language for insurance companies. So that's cool for me, I'm going to get that into the show notes. So any closing thoughts to add at this time again,

Kevin Davis: 32:51

right now, you were the driver seat that the associations next year will be in a driver's seat. They needed, needed to ask for a discount, but they have to show they can deserve a discount.

Robert Nordlund: 33:02

I like that we've given some motivation. Well, we hope you learned some HOA insights from our discussion today that helps you bring common sense to your common areas. Thank you for joining us today. We look forward to bringing many more episodes to you, week after week after week. We're going to be here, and it'll be great to have you join us on a regular basis. So spread the word.

Announcer: 33:25

You've been listening to Hoa Insights: Common Sense for Common Areas. If you like the show and want to support the work that we do, you can do so in a number of ways. The most important thing that you can do is engage in the conversation. Leave a question in the comment section on our YouTube videos. You can also email your questions or voice memos to podcast at reserve study.com or leave us a voicemail at 805-203-3130, if you gain any insights from the show, please do us a HUGE favor by sharing the show with other board members that you know. You can also support us by supporting the brands that sponsor this program. Please remember that the views and opinions expressed in this program are those of the hosts and guests with the goal of providing general education about the community, association industry. You'll want to consult licensed professionals before making any important decisions. Finally, this podcast was expertly mixed and mastered by Stoke Light. Video and marketing with Stoke Light on your team, you'll reach more customers with marketing expertise that inspires action. See the show notes to connect with Stoke Light. You.